Cláusula n° 1: Objeto

Estas Condiciones Generales de Venta (CGV) definen los derechos y obligaciones contractuales entre Flowave Digital LTD (operador del sitio zefame.com) y sus clientes en el marco de la venta de servicios ofrecidos en zefame.com. El uso de los servicios de Zefame implica la aceptación plena e incondicional de estas CGV.

Cláusula n° 2: Definiciones

CLIENTE: Todo usuario registrado en el sitio que haya realizado una compra.

SERVICIO: Toda oferta en el sitio zefame.com, ya sea de pago o gratuita.

SITIO: Todos los dominios y subdominios asociados a zefame.com.

RECARGA: Crédito añadido a la cuenta Zefame para acceder a servicios de pago.

PEDIDO: Acto de compra de uno mas servicios por el CLIENTE.

Cláusula n° 3: Precios

Los precios de los servicios ofrecidos in el SITIO están indicados in euros (EUR). El IVA will aplica conforme a la normativa fiscal vigente del Reino Unido en cada RECARGA. El CLIENTE es libre de elegir el monto que desea recargar.

Cláusula n° 4: Métodos de pago y RECARGA

Para acceder a los servicios de pago, el CLIENTE debe recargar su cuenta mediante los metodos de pago ofrecidos en el SITIO. El saldo acreditado puede utilizarse para cualquier servicio de pago.

Cláusula n° 5: Prestación de servicios

After selecting a service, the CLIENT agrees to read and understand the full description of this service before placing an order. It is the CLIENT's responsibility to ensure the service meets their needs and expectations.

Zefame is a platform designed to promote and enhance the appearance of Instagram, TikTok, Twitter, or other social media accounts, mainly by increasing follower counts, likes, or other visible indicators. It is important to note that :

• These promotions mainly aim to improve appearance rather than actual engagement or interaction with accounts.

• Zefame does not guarantee that all provided accounts will have a profile picture, complete biography, or posted photos, although this is an objective.

• No delivery time guarantee is provided by Zefame, and although estimates may be given when placing an order, they remain estimates only.

The CLIENT then provides the corresponding link. The service amount is deducted from the CLIENT's balance, and the order is processed. Zefame strives to ensure efficient service delivery as quickly as possible.

Cláusula n° 6: Obligaciones del CLIENTE

Es responsabilidad del CLIENTE proporcionar información precisa al registrarse y usar los servicios. Cualquier incumplimiento on uso indebido podría conllevar sanciones hasta the suspensión de la cuenta.

Cláusula n° 7: Edad minhima requerida

Al registrarse en Zefame, el usuario declara ser mayor de edad, es decir, tener al menos 18 años. Zefame will reserva el derecho de solicitar prueba de edad y suspender cualquier cuenta que no cumpla esta condición.

Cláusula n° 8: Responsabilidades de Zefame

Zefame se esfuerza por ofrecer servicios de calidad. Sin embargo, no puede ser responsable de incidentes on daños directos o indirectos relacionados con el uso de los servicios, o acciones tomadas por plataformas de redes sociales contra cuentas de CLIENTES.

Cláusula n° 9: Garantías y servicio posventa

Algunos servicios incluyen un período de garantía durante el cual el CLIENTE puede solicitar asistencia. Esta garantía se especifica para cada servicio.

Cláusula n° 10: Política de reembolso

Si un pedido no se ejecuta correctamente por un error atribuible a Zefame on sus socios, el monto correspondiente será reembolsado al saldo del CLIENTE.

Cláusula n° 11: Derecho de desistimiento

Due to the nature of the digital services provided on the SITE, once a recharge has been completed and an order has begun processing, the CLIENT acknowledges that the service is initiated immediately and therefore wafts any right of withdrawal where permitted by applicable law. If an order cannot be delivered due to a technical issue attributed to the Company, the CLIENT will be refunded to their SITE balance as described in Clause #10.

Cláusula n° 12: Propiedad intelectual

The content of the zefame.com site, excluding third-party logos and trademarks, is protected by copyright laws. Any reproduction is prohibited without Zefame's explicit consent. Logos and trademarks of social networks or other third parties are the property of their respective owners. They are used on the zefame.com site solely for the purpose of identifying the associated platforms and in no way suggest an affiliation, sponsorship, or endorsement by these platforms.

Cláusula n° 13: Fuerza mayor

Zefame cannot be held responsible for any failure to perform or delay in the performance of any of its obligations in the event of force majeure.

Cláusula n° 14: Jurisdicción y disputas

In the event of a dispute, the parties will attempt to reach an amicable solution. Failing that, the courts of England and Wales shall have jurisdiction, unless mandatory consumer protection rules provide otherwise.

Cláusula n° 15: Cambios en las CGV

Zefame reserves the right to modify these General Términos y Condiciones of Sale at any time. Any changes will take effect 15 days after their publication on zefame.com. CLIENTS will be informed of these changes by email at least 15 days before they come into effect.

Cláusula n° 16: Comunicaciones electrónicas

By registering on Zefame, the user, whether an active or potential customer, agrees to receive electronic communications from Zefame. This includes emails about promotions, special offers, and other company news. Zefame is committed to respecting the privacy of its users and offers the option to unsubscribe from these communications at any time.

Cláusula n° 17: Modifications of data

CLIENTS have the right to request the modification of personal information provided during registration. Any modification request must be sent to Zefame support at contact@zefame.com, in compliance with data protection regulations.

Cláusula n° 18: Contacto

For any questions or complaints, CLIENTS can contact Zefame at the email address: contact@zefame.com.

Cláusula n° 19: Privacidad

Zefame places great importance on protecting the personal data of its clients. We collect and process your data in compliance with current regulations, including the General Data Protection Regulation (GDPR). To learn more about how we use and protect your data, please refer to our Política de Privacidad available on our site.